User's ManualPortégé Z930Satellite Z930
The number of possible pixel failures of your display is definedaccording to ISO 9241-307 standards. If the number of pixel failures isless than this
Overheating power downIf the processor's temperature reaches an unacceptably high level witheither setting, the computer will automatically shuts
Problem ProcedureBattery doesn’tpower the computeras long as expectedIf you frequently recharge a partially chargedbattery, the battery might not char
Internal display panelApparent computer's display panel problems may be related to thecomputer's setup and configuration - please refer to t
Memory Media CardFor further information, please refer to Chapter 3, Operating Basics .Problem ProcedureMemory media carderror occursRemove the memory
Problem ProcedureDouble-tapping(Touch Pad) doesnot workIn this instance, you should initially try changingthe double-click speed setting within the Mo
Problem ProcedureDouble-clicking doesnot workIn this instance, you should initially try changingthe double-click speed setting within the MouseControl
Problem ProcedureI cannot use theSleep and Chargefunction.Sleep and Charge function may be disabled.Select the "Enable Sleep and Charge" che
Problem ProcedureThe "USB Wakeupfunction" does notwork.When "System ON CDP Charge Mode" or "USBSleep and Charge function"
Problem ProcedureMonitor does notturn onAfter confirming that the monitor's power switch ison, you should check the connections to makesure that
Problem ProcedureWake-up on LANdoes not workMake sure the AC adaptor is connected. TheWake-up on LAN function consumes power evenwhen the system is of
PrefaceCongratulations on your purchase of this computer. This powerful notebookcomputer provides excellent expansion capability, includes multimediaf
Before you callSome problems you experience may be related to software or theoperating system so it is important that you investigate other sources of
Appendix ASpecificationsThis appendix summarizes the computer’s technical specifications.Physical DimensionsSize 316 (w) x 227 (d) x 14.9/15.9 (h) mil
External RGB monitor port pin assignment610151511Pin Signal Name Description I/O1 CRV Red Video Signal O2 CGV Green Video Signal O3 CBV Blue Video Sig
Appendix BAC Power Cord and ConnectorsThe power cord’s AC input plug must be compatible with the variousinternational AC power outlets and the cord mu
6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electricalcode handbook and the Canadian Electrical Code Part II.The following illustr
Appendix CLegal FootnotesThis chapter states the Legal Footnotes information applicable to TOSHIBAcomputers.Non-applicable IconsCertain computer chass
conditions. Read additional restrictions in your product documentation.Contact TOSHIBA technical service and support, refer to Chapter 6,Troubleshooti
achieved on select models and configurations tested by TOSHIBA at thetime of publication. Recharge time varies depending on usage. Battery maynot char
Copy ProtectionApplicable copy protection standards included in certain media mayprevent or limit recording or viewing of the media.Portégé Z930/Satel
Appendix DInformation for Wireless DevicesWireless LAN InteroperabilityThe Wireless LAN is compatible with other LAN systems Direct SequenceSpread Spe
MessagesMessages are used in this manual to bring important information to yourattention. Each type of message is identified as shown below.Indicates
Your Bluetooth product is not compatible with devices using BluetoothVersion 1.0B specificationsWireless Devices and your healthWireless products, lik
Italy: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside ownpremises. For public use, a generalauthorization is req
Restrictions for Use of 5470-5725MHz Frequencies in EuropeItaly: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside
designed to provide reasonable protection against harmful interference in aresidential installation.Refer to the FCC information section for the detai
Using this equipment in JapanIn Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for secondgeneration low-power data communication systems suc
4. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5 MHz. It is impossible to avoid the band of mobileobject identification system
Intel® Centrino® Wireless-N + WiMAX 6250 Wireless LAN and WiMAXThe Name of the radio equipment: 622ANXHMWDSP Research, Inc.Approval Number: D090856003
Approved Countries/Regions for Intel® Centrino®Wireless-N + WiMAX 6250, Intel® Centrino® Wireless-N+ WiMAX 6150This equipment is approved to the radio
IndexAAC adaptoradditional 3-26connecting 1-2DC IN 19V jack 2-5 ASCII characters 3-7BBatteryextending life 5-6monitoring capacity 5-5real time clock 2
FN + F5 (Output) 3-4FN + F6 (Brightness Down) 3-4FN + F7 (Brightness Up) 3-4FN + F8 (Wireless) 3-5FN + F9 (Touch Pad) 3-5FN + space (Zoom) 3-5Function
General PrecautionsTOSHIBA computers are designed to optimize safety, minimize strain andwithstand the rigors of portability. However, certain precaut
Supervisor 4-10user 4-9 Pointing DeviceTouch Pad 2-8, 3-1Touch Pad controlbuttons 3-1 Powerconditions 5-1Hibernation Mode 1-8panel on/off 4-5, 5-7Shut
VVideo mode 3-28Video RAM 2-11WWeb Camera 2-7Wireless communicationindicator 2-9 Wireless LANproblems 6-13 Portégé Z930/Satellite Z930User's Manu
Portégé Z930/Satellite Z930User's Manual Glossary-1
Stress injuryCarefully read the Instruction Manual for Safety and Comfort. It containsinformation on the prevention of stress injuries to your hands a
Chapter 1Getting StartedThis chapter provides an equipment checklist, and basic information tostart using your computer.Some of the features described
TOSHIBA Service StationTOSHIBA PC Health MonitorTOSHIBA Sleep UtilityUser's Manual (this manual)You may not have all the software listed above de
The AC adaptor can automatically adjust to any voltage ranging from 100to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to useth
Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug)Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug)Either a 2-pin o
Figure 1-4 Opening the display panel11. Display panelUse reasonable care when opening and closing the display panel. Openingit vigorously or slamming
Table of ContentsPrefaceGeneral PrecautionsChapter 1Getting StartedEquipment checklist ...
2. Press and hold the computer's power button for two or three seconds.Figure 1-5 Turning on the power11. Power buttonStarting up for the first t
Do not turn the computer or peripheral devices back on immediately - waita short period to avoid any potential damage.Sleep ModeIf you have to interru
Restores the previous working environment more rapidly than doesthe Hibernation Mode feature.Saves power by shutting down the system when the computer
Save your data. While entering Hibernation Mode, the computer savesthe contents of memory to the Solid State Drive. However, for safetysake, it is bes
Data save in Hibernation ModeWhen you turn off the power in Hibernation Mode, the computer will take amoment to save the current data in memory to the
Chapter 2The Grand TourThis chapter identifies the various components of the computer - it isrecommended that you become familiar with each before you
Battery indicator The Battery indicator shows the condition of thebattery's charge - green indicates the battery isfully charged, orange indicate
Keep foreign metal objects, such as screws, staples and paper clips, out ofthe Memory media slot. Foreign metal objects can create a short circuit,whi
Figure 2-4 The back of the computer1 76532 41. LAN jack 5. HDMI out port2. Cooling vents 6. DC IN 19V jack3. Universal Serial Bus (USB 2.0) port 7. Ex
DC IN 19V jack The AC adaptor connects to this jack in order topower the computer and charge its internalbatteries. Please note that you should only u
HW Setup ... 4-11TOSHIBA PC Health Monitor ...
Figure 2-6 The front of the computer with the display panel open1118976510231241514151617 18 2122191320Figure 2-7 The front of the computer with the d
Web Camera Web Camera is a device that allows you torecord video or take photographs with yourcomputer. You can use it for video chatting orvideo conf
TOSHIBAPresentation buttonThe TOSHIBA Presentation button has the samefunctionality as the Connect display button in theMobility Center. This function
Fingerprint Sensor This sensor enables you to enroll and recognizea fingerprint. For detailed information onFingerprint Sensor, refer to chapter 3, Us
Wireless WAN/WiMAXindicatorThe Wireless WAN/WiMAX indicator glows bluewhen the Wireless WAN/WiMAX functions areturned on.In some models, the indicator
Solid State Drive The size of the Solid State Drive variesdepending on the model.To check which type of SSD is included in yourmodel, open the TOSHIBA
Display controller The display controller interprets softwarecommands into hardware commands that turnparticular parts on the screen on or off.The dis
If you want to enable this feature, under the conditions mentioned above,select the Display Power Saving Technology check box.Intel Rapid Start Techno
Chapter 3Operating BasicsThis chapter describes the basic operations of your computer, highlightsthe precautions that should be taken when using it.Us
Drag and drop: Tap to select the item(s) you want to move, leave yourfinger on the Touch Pad after the second tap and then move the item(s) totheir ne
Copyright© 2012 by TOSHIBA Corporation. All rights reserved. Under the copyrightlaws, this manual cannot be reproduced in any form without the priorwr
F1 through F12 are called function keys because they executeprogrammed functions when pressed and, when used in combination withthe FN key, those keys
1. Press and hold the FN key. The TOSHIBA Cards appear along the topof the screen.2. Select the desired option.The selected Card is displayed full-siz
WirelessPressing FN + F8 switches the active wireless devices.If no wireless communication device is installed, no dialog box will appear.Touch PadPre
Keypad overlayYour computer's keyboard may not have a separate numeric keypad butincludes a numeric keypad overlay which functions like one - thi
Generating ASCII charactersNot all ASCII characters can be generated using normal keyboardoperation, but you are able to generate these characters usi
Figure 3-3 Swipe the finger111. SensorAvoid swiping with your finger stiff or pressed too hard onto thesensor, and take care to ensure that the center
Clean the sensor with a lint-free cloth - do not use detergent or anyother chemicals to clean the sensor.Avoid the following finger conditions for enr
Fingerprint utility limitationsTOSHIBA does not guarantee that the fingerprint utility technology will becompletely secure or error-free, or that it w
Delete the Fingerprint DataSaved fingerprint data is stored in special non-volatile memory inside thefingerprint sensor. Therefore, if you give the co
Fingerprint Authentication Procedure1. Start up the computer.2. The Logon Authorization screen is displayed. Choose any of theenrolled fingers and swi
QUALCOMM is a trademark of Qualcomm Incorporated, registered in theUnited States and other countries. ATHEROS is a trademark of QualcommAtheros, Inc.,
Utility to register your User/BIOS Password. If Windows Logon is not thedefault for your system, see Manual to register your Windows LogonPassword.Onl
Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near amicrowave oven or in areas subject to radio interference or magneticfields. Int
Setting1. Please make sure that the Wireless Communication function is on.2. Click Start -> Control Panel -> Network and Internet -> Network
The range of the wireless signal is related to the transmit rate of thewireless communication. Communications at lower transmit range maytravel larger
This Bluetooth Stack is based on the Bluetooth specification, depending onthe model you purchased. However, TOSHIBA cannot confirm thecompatibility be
If you are using Gigabit Ethernet LAN (1000 megabits per second,1000BASE-T), be sure to connect with a CAT5e cable or higher. Youcannot use a CAT3 or
Cards/memoryMemory mediaSecure Digital™ (SD) Card (SD memory card, SDHC memorycard , SDXC memory card, miniSD Card, microSD Card)MultiMediaCardPeriphe
Memory mediaThis section provides the important safety precautions in order to handleyour memory media.Points to note about the memory media cardSD/SD
Should you need to format all areas of the memory card, including theprotected area, you will need to obtain an appropriate application thatapplies th
3. Press the memory media gently to ensure a firm connection is made.Figure 3-6 Inserting a memory media121. Memory media slot 2. Memory mediaMake sur
ContactAddress: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697Telephone: (949) 583-3000This informati
Connecting the monitor cable1. Connect the monitor cable to the External RGB monitor port.Figure 3-7 Connecting the monitor cable to the External RGB
Connecting the HDMI out port1. Plug one end of the HDMI cable into the HDMI in port of the HDMIdisplay device.2. Plug the other end of the HDMI cable
Be sure to use the FN + F5 HotKey to select the display device beforestarting to play video. Do not change the display device while playingvideo.Do no
Figure 3-9 Security lock121. Security lock slot 2. Security lockOptional TOSHIBA AccessoriesYou are able to add a number of options and accessories in
3. On the Levels tab move the Microphone slider to increase ordecrease the microphone volume level.If you feel the microphone volume level is inadequa
When audio power management is disabled, the button is black andconcave.Speaker ConfigurationClick the Auto Test button to confirm the internal spea
Moving the computerWhile the computer is designed for flexible day-to-day usage you shouldexercise a few simple precautions when moving it in order to
Chapter 4Utilities & Advanced UsageThis chapter describes the utilities and special features of this computer,and the advanced usage of some utili
If you set the boot-up certification (single sign-on) on the modelfeatured with a fingerprint authentication, a fingerprint (or password) isrequired a
Bluetooth Stack forWindows by ToshibaThis software enables communication betweenthe computer and external Bluetooth devicessuch as printers and mobile
product in working environments other than the above mentioned“Residential, commercial and light industry environments”.For example, the following env
TOSHIBA Sleep Utility This utility is able to either enable or disable thefollowing functions:Sleep and Charge: By connecting to theUSB port, devices
*1 To access the Power Options, click Start -> Control Panel -> System and Security -> Power Options.Hot keys Hot keys are specific key combi
Low batteryautomatic HibernationMode *1When battery power is exhausted to the pointthat computer operation cannot be continued, thesystem automaticall
Using the TOSHIBA Sleep UtilityThis utility displays whether the Sleep and Charge function is enabled ordisabled and shows the positions of USB ports
When Sleep and Charge function is enabled, the USB Wakeupfunction does not work for compatible ports. In that case, if there is aUSB port that does no
Never use USB devices and cables not supporting this feature when 2.0AMode is used.Always use the USB cable that was included with your USB device.Bat
Delete (button)Click this button to delete a registered password. Before you candelete a password, you must first enter the current password correctly
Starting the computer by passwordIf you have already registered a password, there are several ways to startthe computer:Swipe your fingerprint on the
Accessing HW SetupTo run the HW Setup program, click Start -> All Programs -> TOSHIBA ->Tools & Utilities -> HWSetup.HW Setup windowTh
CPUThis function allows you to set the processor's operating mode.Dynamic CPU Frequency ModeThis option allows you to configure the power saving
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANYOTHER USE. ADDITIONAL INFORMATION INCLUDING THATRELATING TO PROMOTIONAL, INTERNAL AND COMMERCI
1. Hold down F12 and boot the computer. when the TOSHIBA Leading Innovation >>> screen appears, release the F12 key.2. Use the up and down cu
this option will only work with the internal keyboard and only when thecomputer is in Sleep Mode.Enabled Enables the Wake-up on Keyboard function.Disa
USBLegacy USB SupportUse this option to enable or disable USB Legacy Emulation. If youroperating system does not support USB, you can still use a USB
SATAThis feature allows you to set conditions for SATA.SATA Interface settingThis feature allows you to set SATA interface setting.Performance Let HDD
data protection laws or data protection levels as required by your homecountry or region.Once enabled, you may disable the TOSHIBA PC Health Monitor a
Restoring the pre-installed software from the Recovery Solid StateDriveSystem Recovery OptionsThe System Recovery Options feature is installed on the
Set the computer on a level surface and avoid places subjected tovibrations such as airplanes, trains, or cars.Do not use on an unstable surface such
When you reinstall the Windows operating system, the Solid State Drivewill be reformatted and all data will be lost.1. Load the Recovery Media into th
When the sound mute feature has been activated by pressing the FN +ESC key, be sure to disable this to allow sounds to be heard before startingthe res
Chapter 5Power and Power-Up ModesThe computer's power resources include the AC adaptor, battery pack andany internal batteries. This chapter prov
Disposal of batteries and/or accumulatorsThe crossed out wheeled dust bin symbol indicates thatbatteries and/or accumulators must be collected anddisp
Power on Power off(no operation)AC adaptornotconnectedRemainingbattery capacityis above lowbattery triggerpoint• Operates• LED:Battery offDC IN of
DC IN indicatorCheck the DC IN indicator to determine the power status with the ACadaptor connected - the following indicator conditions should be not
completely discharged, the system will lose this information and the realtime clock and calendar will stop working.You can change the Real Time Clock
Battery charging noticeThe battery may not begin charging immediately under the followingconditions:The battery is extremely hot or cold (if the batte
Maximizing battery operating timeA battery's usefulness depends on how long it can supply power on asingle charge, while how long the charge last
4. Connect the AC adaptor to the DC IN 19V jack of the computer, andto a wall outlet that is supplying power. The DC IN indicator shouldglow green, an
System automatic Sleep/HibernationThis feature automatically turns off the system in Sleep or HibernationMode if the computer is not used for a set du
Chapter 6TroubleshootingTOSHIBA have designed this computer for durability, however, shouldproblems occur you are able to use the procedures detailed
Check all cables to ensure they are correctly and firmly attached to thecomputer - loose cables can cause signal errors.Inspect all connecting cables
1. Press CTRL, ALT, and DEL simultaneously (once), then click Start Task Manager. The Windows® Task Manager window appears.2. Click the Applications t
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